Company Name: Odissey
Legal Form: Private Company with limited liability
Headquarters: 1970 Wezembeek-Oppem, Vosberg 62
Company Number: 0829.900.029
VAT Number: BE0829.900.029
Office situated in Melijndreef 13 - 3080 Tervuren
Any order implies acceptance of our conditions of sale by the customer.
The goods are transported at the expense and risk of the buyer. The term of delivery is done in concert and will be determined in a reasonable manner.
The products are delivered for free in Belgium, The Netherlands & Luxemburg starting from an order of € 240,00 excluding VAT.
For orders up to € 240,00 the transport costs are estimated at € 5,00 flat rate.
For every Tokyobike we charge an amount of € 10,00 ex VAT per bike (in any case, even if order amount of € 240 is reached).
The invoice must be paid within 30 calendar days after the invoice date.
Payments after this period create automatically and without any further notice an interest equal to 1% each month, and (also automatically and without any further notice) a flat fee of 10% of the invoice amount with a minimum of € 250,00 as penalty clause.
Each invoice is considered accepted by the customer in the absence of a protest within eight days of receipt of the invoice by registered mail and with explanation of all the reasons of dispute.
If an invoice is not paid within the due date, a reminder will be sent, for which additional administrative fees may be charged.
In case of failing to comply with one or more outstanding claims, Odissey reserves the right to immediately cease its commitments and to consider possible orders as cancelled.
The goods remain the property of Odissey until the moment of full payment. Once the goods have been delivered, the buyer bears all risks of loss and destruction.
Any prepayments remain acquired for the benefit of Odissey as compensation for any losses caused by resale. If the buyer resells the goods themselves, all claims arising from this resale will be transferred to Odissey.
If the buyer terminates or cancels the contract or if the agreement cannot be carried out due to his own actions, he owns Odissey a compensation to the tune of 20% of the total amount of the order.
The goods have high exclusivity value. The buyer acknowledges this and he may only offer goods for sale through its own official channels (store, website,...). These channels must be notified to the seller no later than the date of the order, in case of non-compliance Odissey will unilaterally determine which channels are banned.
Odissey reserves the right to monitor these channels and if necessary adjust/refuse certain channels. The resale of goods to non-individuals is not prohibited.
Sales of goods online must be approved by Odissey and must be conducted only into the agreed geographic territory. If the buyer wishes to offer the goods in a different way, he should have the permission of the seller at any time. Selling goods through third parties on a commission is only possible after explicit written permission.
In case of non-compliance, the buyer owns a compensation, which among others includes the (consequential) damage caused by the violation of the reputation of the brand and with a minimum estimation of 5.000,00 € for each violation.
At the time of delivery and/or collection, the purchaser must immediately carry out an initial verification of the good and inspect it carefully. Any visible defects should be reported by writing to Odissey within 48 hours after the delivery.
Odissey cannot be addressed in any way for any manufacturing defect or any form of wear and tear of the delivered good.
A possible liability shall in any case never exceed the purchase price of the defective good.
Odissey cannot vouch in any way for any indirect damage (Example (non-exhaustive) profit loss, damage to third parties,…)
If due to force majeure, Odissey is unable to perform its obligations or if these are unreasonable weighted, they can suspend its commitments during the time of this force majeure, without having to pay compensation.
The invalidity of one of the articles of these terms and conditions or a part of it, does not affect the validity of the remaining provisions of these general conditions, neither of these terms in their entirety. Their enforceability remains. In the event of invalidity or unenforceability of any provision of these terms and conditions, the parties shall negotiate in good faith in order to replace it with a provision that most closely produces the same effect as the invalid or unenforceable provision. Likewise the parties will negotiate in good faith to find a solution acceptable to all if a situation arises that is not provided in the terms and conditions.
Odissey reserves the right to modify these terms and its prices at any time. Odissey formulates a reservation regarding the accuracy of prices on its website and reserves the right to change the price of a product after delivery if it can prove that the price on the website does not match the actual price, for example (non- exhaustive) by a fault in the system or a type error. Odyssey will inform the customer in writing and the customer must report within 7 days after receiving a notification by registered letter if he wishes to cancel the purchase. In the absence of a response, as defined above, the agreement between the parties shall apply containing the modified price.
All contracts concluded with Odissey are controlled by Belgian law. In case of any disputes, only the courts in the judicial district of the registered office of Odissey will be competent.